Summary/Situation:
Premium Health Care have a large Nursing Home in Hythe. Originally they had areas where Nurses could not use a standard cordless telephone as the signal was weak. When visitors came to the Nursing Home, Staff had to go to the front door and physically
let the visitors in. At times they did not hear the front door bell missing Residents visitors and deliveries.
Solution:
Installed a Panasonic telephone system with integrated DECTs. These work as part of the telephone system, have a good signal range and with the installation of Cell Stations and boosters throughout the Nursing Home there were no weak spots. A door phone unit was installed on the front door. When visitors now call the door phone unit rings the cordless telephones. Nursing staff are able to answer the door on the telephone handset and can even open the door just by pressing a single digit on any telephone handset.
We have continued to work with Premium Health Care since the initial telephone system installation. We offer ongoing support and additional equipment. Further telephone systems have been installed in their other Nursing Homes. We have completed several cabling solutions throughout Premium Health Care properties. Recently we rectified faulty underground cabling joints which had been causing difficulties to residents telephone lines during bad weather.
Customers Own Comments:
We have found Kelk Communications to be an extremely reliable and cost effective supplier/installer of telephone systems with a good backup service available when required. The systems installed by Martin have been appropriate to our needs as well as resilient and we would have no hesitation in recommending their services to others.